SAP Integration with WalkMe: Achieving Instant Digital Adoption and ROI

The Problem: The Adoption Barrier

Organisations spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a seamless implementation. But, complication, ongoing changes, and limited direction often result in a "Digital Adoption Gap":

• User Confusion: Staff struggle to use new SAP interfaces or complete advanced transactions, leading to frustration and increased use on support teams.


• Non-compliance: Users bypass standard SAP processes, which results in data inconsistency, compliance risks, and delays.

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• Training Attrition: Classroom-based learning is quickly forgotten, leaving staff unsupported when they are working.


• Underutilised Investment: The full value of the SAP system is not realised, as most users access only a small part of its features.

The Approach: Contextual Guidance with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, closes the usage barrier. It overlays your SAP systems to deliver real-time assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every user, regardless of technical skill, can complete tasks efficiently from the outset.